Your Privacy Matters

Effective Date: July 1, 2026
Last Updated: July 1, 2026

Onyxx Essentials (“Onyxx Essentials,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, sign up for marketing, contact us, or otherwise interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

We may collect the following categories of information:

When you use our website, we may collect information you provide, such as:

• your name
• email address
• phone number
• billing address
• shipping address
• order details
• messages you send through our contact form or customer support channels
• marketing preferences

If you make a purchase, payment information is typically collected and processed by our third-party payment processor. We do not store full payment card numbers on our servers.

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address
• browser type
• device type
• operating system
• referring website
• pages visited
• time spent on pages
• dates and times of visits
• cookie and similar tracking data

We may receive information from third-party services that support our business, such as ecommerce platform providers, payment processors, shipping partners, analytics tools, advertising platforms, or email marketing providers.

We collect information in several ways, including:

• when you place an order
• when you sign up for email or promotional messages
• when you contact us
• when you browse our website
• through cookies, pixels, analytics tools, and similar technologies
• from service providers who help us operate the website and fulfill orders

We may use your information to:

• process and fulfill orders
• send order confirmations, shipping updates, and service communications
• provide customer support
• respond to questions or requests
• improve our website, products, and services
• personalize your experience
• send marketing emails or promotions, where permitted by law
• detect, prevent, and investigate fraud, abuse, or security incidents
• comply with legal obligations
• enforce our terms, policies, and business records

Our website may allow customers to submit product reviews, ratings, comments, photos, testimonials, or other user-generated content.

If you choose to submit a review or other user content, we may collect and display that content publicly on our website or in related marketing materials. When reviews are displayed, we may show limited identifying information such as your first name, last initial, city/state, or verified purchaser status, depending on how our review system is configured.

By submitting a review or other user content, you acknowledge and agree that:

• your submission may be visible to the public,
• the content you submit may be used to help customers better understand our products,
• we may use, reproduce, display, publish, or feature your review or related content in connection with our website, product pages, email marketing, or promotional materials,
• we may moderate, remove, or decline to publish content that violates our policies or is otherwise inappropriate.

We do not guarantee that any review or other user content will be published or remain published for any specific period of time.

If you submit a review, rating, comment, photo, or testimonial, you represent that:

• the content reflects your honest experience,
• the information you provide is accurate to the best of your knowledge,
• the content does not infringe the rights of any third party,
• the content is not false, misleading, deceptive, defamatory, unlawful, abusive, threatening, harassing, obscene, or spam.

We reserve the right, but not the obligation, to review, moderate, remove, or refuse to publish user-generated content that we believe is inappropriate, irrelevant, fraudulent, misleading, abusive, unlawful, or inconsistent with our policies.

If we offer any promotion, incentive, or benefit in connection with reviews, any required disclosures must be made by the reviewer.

If you would like us to review or remove a review submission that includes personal information or was posted in error, please contact us at support@onyxxessentials.com.

We may share your information with third parties only as necessary to operate our business, including:

• Ecommerce and website providers to host and operate the site
• Payment processors to process transactions
• Shipping and fulfillment partners to deliver orders
• Email and marketing providers to send communications
• Analytics and advertising providers to understand site performance and marketing results
• Professional advisors such as accountants, lawyers, or insurers
• Government agencies or law enforcement when required by law or to protect our rights

We do not sell your personal information for money.

However, some privacy laws define “share” broadly. If we use certain analytics, advertising, or retargeting tools, those activities may be considered “sharing” under applicable law.

If you sign up to receive marketing emails, we may send you updates, promotions, product news, or other communications. You can unsubscribe at any time by:

• clicking the unsubscribe link in an email, or
• contacting us at support@onyxxessentials.com

Even if you opt out of marketing emails, we may still send you transactional or service-related messages about your orders or account activity.

We retain personal information for as long as reasonably necessary to:

• provide our products and services
• complete transactions
• maintain business and tax records
• resolve disputes
• enforce agreements
• comply with legal obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have certain privacy rights, which may include the right to:

• request access to personal information we hold about you
• request correction of inaccurate information
• request deletion of certain information
• opt out of certain marketing communications
• request information about how your data is used or shared

To submit a privacy-related request, contact us at support@onyxxessentials.com.

We may need to verify your identity before responding to certain requests.

If you are a resident of California or another state with applicable privacy laws, you may have additional rights regarding your personal information, subject to applicable exceptions and verification requirements.

If required by applicable law, we will:

• provide required notices
• honor valid privacy requests
• not discriminate against you for exercising applicable privacy rights

If your business practices require it, you may also need a separate notice regarding cookies, sharing for advertising purposes, or state-specific rights.

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to remove it.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last Updated” date above. Your continued use of the website after any changes means you accept the updated policy.

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Onyxx Essentials
Email: support@onyxxessentials.com
Website: https://www.onyxxessentials.com