Free Shipping for orders $75.00
Free Shipping for orders $75.00
Effective Date: July 1, 2026
Last Updated: July 1, 2026
Welcome to Onyxx Essentials. These Terms and Conditions (“Terms”) govern your access to and use of the Onyxx Essentials website, any purchases made through our store, and any related services, content, features, communications, and policies made available by Onyxx Essentials (“Onyxx Essentials,” “we,” “us,” or “our”).
By accessing this website, creating an account, placing an order, submitting content, or otherwise using our website or services, you agree to be bound by these Terms. If you do not agree, do not use the website.
These Terms incorporate by reference any additional policies posted on our website, including but not limited to our:
If there is a conflict between these Terms and a more specific posted policy, the more specific policy will control for that issue.
You may use this website only if you are at least the age of majority in your state or territory of residence and legally capable of entering into a binding agreement.
You agree to use the website only for lawful purposes and in accordance with these Terms. You may not use the website in any way that could damage, disable, overburden, interfere with, or impair the website, our systems, our customers, or our business.
Onyxx Essentials is an independent ecommerce business. We sell products directly to end customers through our website.
Where expressly stated on our website, Onyxx Essentials may act as an authorized reseller of certain branded products, including genuine third-party products. References to third-party brand names, product names, or trademarks, including RadioShack, are used solely to identify genuine branded products offered for sale or to accurately describe product compatibility, source, or brand affiliation where authorized.
Except where expressly stated in writing, nothing on this website shall be interpreted as granting any customer or third party any ownership, license, authorization, endorsement right, co-branding right, or broader trademark right in or to any third-party brand, including RadioShack or any other third-party mark.
All third-party trademarks, service marks, logos, trade dress, product names, licensed materials, supplier marks, and related brand assets appearing on the website remain the property of their respective owners.
We attempt to display product information, pricing, descriptions, images, specifications, compatibility statements, and availability as accurately as possible. However, errors, inaccuracies, omissions, delays, or outdated information may occur.
We do not guarantee that product descriptions, colors, images, specifications, availability status, or other content on the website will always be complete, current, or error-free.
All products are subject to availability. We reserve the right, at any time and without prior notice, to:
Customers are responsible for reviewing product details and confirming compatibility with their devices, accessories, or intended use before purchase.
Any compatibility statements, examples, or product-use suggestions on the website are provided for general convenience only and do not replace the customer’s responsibility to verify device fit, charging standards, connector type, wattage, voltage, or other technical requirements.
We are not responsible for customer purchasing decisions based on assumptions about compatibility that are not clearly supported by the product listing.
All orders submitted through the website are offers to purchase. An order is not accepted until it has been reviewed and confirmed by Onyxx Essentials.
We reserve the right to refuse, reject, limit, or cancel any order at any time for reasons including, but not limited to:
If we cancel an order after payment has been processed, we will issue a refund in accordance with our internal procedures and applicable law.
All prices displayed on the website are listed in U.S. dollars unless otherwise stated. Prices, promotions, and availability may change at any time without notice.
Price changes will not affect orders already accepted, except where correction of a clear pricing error, typographical error, technical error, or promotional error is required.
You agree to provide current, complete, and accurate billing, payment, shipping, and contact information for all purchases.
By submitting payment information, you represent and warrant that:
We reserve the right to correct pricing mistakes, incorrect discounts, promotional errors, or listing errors even after an order has been submitted.
Applicable taxes, shipping charges, fees, and adjustments will be added where required.
Shipping and delivery timelines shown on the website are estimates unless expressly stated otherwise. We do not guarantee delivery dates, transit times, or carrier performance.
We reserve the right to use the shipping method or carrier we determine is appropriate for the order, unless a specific service is expressly purchased and confirmed.
Subject to applicable law, risk of loss and title transfer to the customer upon our delivery of the order to the carrier or shipping provider.
Customers are responsible for ensuring that shipping addresses are complete and accurate. We are not liable for losses, delays, failed deliveries, or additional charges resulting from incorrect addresses, missed delivery attempts, customs issues, carrier delays, or events outside our reasonable control.
We are not responsible for delivery delays caused by carriers, weather, supply chain interruptions, labor disruptions, customs processing, force majeure events, or similar circumstances beyond our reasonable control.
If a shipment is delayed, refused, unclaimed, returned, or undeliverable, we reserve the right to take appropriate action consistent with our policies and applicable law, including but not limited to re-shipment charges, deductions, restocking fees where clearly disclosed, or cancellation/refund processing.
Returns, refunds, exchanges, and cancellation requests are governed by our Shipping & Returns Policy, which is incorporated into these Terms.
Unless otherwise stated in writing:
We are not obligated to accept cancellations after an order has entered processing, fulfillment, shipment, or carrier handoff.
You may be permitted to create an account on our website. Guest checkout may also be available.
If you create an account, you are responsible for:
We reserve the right to suspend, restrict, or terminate any account, without prior notice, for fraud, abuse, misuse, violation of these Terms, inactivity, security concerns, or any other reason we determine is appropriate to protect our business or customers.
You agree not to:
If our website allows reviews, comments, ratings, photos, testimonials, or other user-generated content, your submission of such content is governed by these Terms and our Review Guidelines.
By submitting user-generated content, you represent and warrant that:
You grant Onyxx Essentials a non-exclusive, worldwide, royalty-free, sublicensable right to use, reproduce, display, publish, distribute, adapt, excerpt, and feature such content in connection with our website, business operations, product pages, email marketing, advertising, and promotional materials.
We reserve the right, but not the obligation, to moderate, remove, refuse, edit, or decline to publish user-generated content for any lawful reason, including violation of our Review Guidelines or site policies.
Nothing in these Terms is intended to prohibit customers from sharing honest opinions about our products, services, or business conduct in compliance with applicable law.
We may offer promotions, sales, coupon codes, bundle offers, referral incentives, free shipping offers, or other special terms from time to time.
Unless otherwise stated:
We reserve the right to interpret and apply promotional terms in our sole discretion, to the fullest extent permitted by law.
All content on the website, including but not limited to:
is owned by Onyxx Essentials, licensed to us, or used with permission, and is protected by applicable intellectual property laws.
Subject to these Terms, we grant you a limited, revocable, non-transferable, non-exclusive license to access and use the website for personal, non-commercial shopping use only.
You may not, without our prior written consent:
any portion of the website or its content.
Our website may contain links to third-party websites, tools, payment processors, analytics providers, shipping carriers, social media services, or other external services. We do not control and are not responsible for the content, policies, performance, security, or practices of any third-party service.
Your use of third-party services is at your own risk and may be subject to their own terms and policies.
We may update, suspend, restrict, or discontinue any part of the website at any time, with or without notice.
To the fullest extent permitted by law, the website and all content, products, services, and materials made available through it are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, except as expressly required by law.
To the fullest extent permitted by law, Onyxx Essentials disclaims all warranties, including but not limited to:
Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law.
To the fullest extent permitted by law, Onyxx Essentials, its owners, affiliates, officers, employees, contractors, suppliers, licensors, service providers, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:
To the fullest extent permitted by law, Onyxx Essentials’ total liability for any claim arising out of or related to a purchase or use of the website shall not exceed the amount paid by you for the specific product or order giving rise to the claim, or one hundred U.S. dollars (US $100), whichever is greater.
Nothing in these Terms limits liability where such limitation is prohibited by law.
You agree to defend, indemnify, and hold harmless Onyxx Essentials and its owners, affiliates, officers, employees, contractors, suppliers, licensors, service providers, and representatives from and against any claims, demands, actions, damages, liabilities, judgments, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to:
These Terms and any dispute arising out of or relating to the website, products, services, or purchases shall be governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.
Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Shelby County, Tennessee, and you consent to the personal jurisdiction and venue of those courts.
We are not liable for any delay, interruption, or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, severe weather, carrier failures, labor disputes, supply shortages, internet or utility outages, pandemics, governmental actions, cyber incidents, or other force majeure events.
If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.
Our failure to enforce any provision of these Terms shall not be considered a waiver of that provision or any other right.
We may assign or transfer our rights and obligations under these Terms at any time. You may not assign your rights or obligations without our prior written consent.
By using our website or contacting us electronically, you consent to receive communications from us electronically, including emails, notices, disclosures, and transactional messages. You agree that electronic communications satisfy any legal requirement that such communications be in writing, to the extent permitted by law.
We reserve the right to update, revise, modify, or replace these Terms at any time in our sole discretion. Changes will be effective upon posting to the website unless a later date is stated.
Your continued use of the website after revised Terms are posted constitutes acceptance of those revised Terms.
If you have questions about these Terms and Conditions, please contact us at:
Onyxx Essentials
Email: support@onyxxessentials.com
Website: https://www.onyxxessentials.com
Mailing Address: 3609 Lakeview Road, Memphis, TN 38116
Effective Date: July 1, 2026
Last Updated: July 1, 2026
At Onyxx Essentials, we aim to provide a clear, reliable, and fair shipping and returns experience. This Shipping & Returns Policy explains how orders are processed, shipped, returned, and refunded when you purchase from our website.
This policy is incorporated into and forms part of our Terms and Conditions.
Orders are typically processed within 1–3 business days after payment is authorized and accepted.
Orders are processed on business days only, excluding weekends and holidays.
Processing times may be longer during peak periods, promotions, holidays, inventory updates, severe weather, carrier disruptions, or other events outside our reasonable control.
Placing an order does not guarantee acceptance. All orders remain subject to review, availability, payment verification, shipping feasibility, and acceptance by Onyxx Essentials.
After an order has been processed and shipped, estimated delivery times are generally:
Delivery timelines are estimates only and are not guaranteed unless expressly stated otherwise.
We do not guarantee carrier performance, transit speed, or delivery dates.
We currently ship to addresses within the United States.
We do not ship to every location, and we reserve the right to limit shipping availability based on carrier service, fraud risk, inventory restrictions, or other operational considerations.
Shipping charges are calculated at checkout unless otherwise stated.
From time to time, we may offer free shipping or promotional shipping rates subject to minimum order values, product restrictions, or promotional terms.
Shipping fees, handling charges, taxes, and other charges are non-refundable except where required by law or where the return is due to our error.
If tracking is available for your shipment, tracking information will be sent to the email address provided at checkout once your order has shipped.
Tracking updates are provided by the carrier and may not update immediately.
Shipping delays may occur due to:
If we become aware of a material fulfillment delay before shipment, we may contact you using the contact information provided with your order.
Subject to applicable law, risk of loss and title transfer to the customer when the order is delivered to the shipping carrier.
Customers are responsible for providing a complete and accurate shipping address.
We are not responsible for loss, delay, or additional charges caused by:
If a package is returned to us as undeliverable, refused, or unclaimed, we reserve the right to deduct applicable return shipping charges, re-shipment charges, or other costs from any refund, where permitted by law.
If your order arrives damaged, incomplete, incorrect, or appears to be lost in transit, contact us at support@onyxxessentials.com within 5 business days of delivery or the last tracking update.
Please include:
Failure to notify us within a reasonable time may affect our ability to investigate or process the claim.
We accept eligible return requests made within 30 days of delivery.
To be eligible for return, items must generally be:
We reserve the right to deny returns or reduce the refund amount if returned items are missing components, damaged, materially used, altered, or not in resalable condition.
Unless otherwise required by law, the following are generally not eligible for return:
To request a return, contact us at support@onyxxessentials.com with:
If your return is approved, we will provide return instructions.
Do not send items back without prior return authorization if your process requires approval first.
Approval of a return request does not guarantee a full refund. Returned items remain subject to inspection upon receipt.
Unless the return is due to our error, a confirmed defect, or a wrong item shipped, customers are responsible for return shipping costs.
We recommend using a trackable return shipping method. We are not responsible for returns lost in transit back to us.
We reserve the right to apply reasonable deductions or a restocking fee of up to 15% where permitted by law for:
Once an approved return is received and inspected, refunds will generally be issued to the original payment method within 5–10 business days.
Your financial institution or card issuer may take additional time to post the refund.
Original shipping charges are not refundable unless the return is due to our error or as otherwise required by law.
If a refund is denied or adjusted after inspection, we may contact you with the reason.
We do not guarantee direct exchanges.
If you need a different item, the fastest option may be to place a new order and request a return for the original item, subject to this policy.
Orders may be cancelled only if they have not yet entered processing, fulfillment, shipment preparation, or carrier handoff.
We do not guarantee cancellation requests, especially once an order has been accepted for fulfillment.
If a cancellation is approved before shipment, we will issue a refund to the original payment method.
Unless otherwise expressly stated by Onyxx Essentials in writing, products are sold subject only to any applicable manufacturer warranty, if any.
Onyxx Essentials does not provide any additional warranty beyond what is required by law or expressly stated on the website.
We reserve the right to update or modify this Shipping & Returns Policy at any time. Any changes will be effective upon posting to the website unless a later date is stated.
If you have questions about shipping, returns, or refunds, contact us at:
Onyxx Essentials
Email: support@onyxxessentials.com
Website: https://www.onyxxessentials.com
Mailing Address: 3609 Lakeview Road, Memphis, TN 38116